Parkdoku Support
Questions or problems? Write to us.
[email protected]Please include your device model and the app version shown at the bottom of Settings.
Frequently asked questions
- How do I play?
- Park one car in every zone, every row and every column, and no two cars may touch, not even at the corners. Tap a space for a cone, double-tap to park a car. Your first lots are guided by the lot attendant.
- How do I restore my “Remove ads” purchase?
- Open Settings and tap “Restore purchases”. Make sure you are signed in with the Apple ID or Google account you bought it with.
- I bought “Remove ads”. Why can I still watch videos?
- The purchase removes the ads between levels. Rewarded videos for an extra hint or to skip a level are optional and stay available; they only play when you ask for one.
- Will I lose my progress if I delete the app?
- Yes. Your progress is stored only on your device, so deleting the app deletes it, and we cannot bring it back.
- How do I report an ad?
- Open Settings and tap “Report an ad”. It opens an email to us with details of the last ad you saw; just tell us what was wrong with it.
- How do I change my ad and privacy choices?
- Open Settings: “Privacy options” (shown where a consent form applies) and the “Share anonymous analytics” switch. On iPhone, tracking is in the device’s Settings → Privacy & Security → Tracking.
- What data does Parkdoku collect?
- Everything is explained in our privacy policy.